How to fix Foxwell NT530 doesn’t show the downloaded software icon?

Problem with Foxwell NT530 obd scanner:

I have bought a Foxwell NT530. Order S/N.FW19111xxxxxx,  I receive it the 29-11-2019. No problem with the package.
I successfully register and activate the scanner via FoxAssist.
I choose to update with the Mercedes software. After several try the downloaded has been successful (the decompression take more than one hour ) .
But every time I check the scanner, nothing that have downloaded in appear on the screen. Only “settings”, “data manager” and “update” buttons are present on the main menu.
When I check the SDcard with FoxAssist everything seems OK, the software are present, the SDcard is loaded with 1.43Gb but the scanner can’t detect them.
I try with another SDcard, but the result is exactly the same.

Foxwell Nt530 Does Not Show The Downloaded Software Icon Solution 01 Foxwell Nt530 Does Not Show The Downloaded Software Icon Solution 02 Foxwell Nt530 Does Not Show The Downloaded Software Icon Solution 03 Foxwell Nt530 Does Not Show The Downloaded Software Icon Solution 04

 

foxwelltool.com engineer solution:

I noticed that you have updated the French language software, but your scanner language is still English,

would you please get into setting menu and change the language to French language?

Foxwell Nt530 Does Not Show The Downloaded Software Icon Solution 05

 

Finally. Problem Solved!

well done. It was that. The scanner sees all the software now.

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